Privacy Policy

HoneycombBongs.com (“we”, “us”, or “our”) operates the website located at honeycombbongs.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.

By using our site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our website.

We collect information you provide directly to us, information collected automatically when you use our site, and information from third-party services.

Information you provide directly:

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed securely — we never store your full card details)
• Order history and preferences
• Messages sent to our support team
• Account login credentials (if you create an account)

Information collected automatically:

• IP address and approximate location
• Browser type and version
• Device type (mobile, desktop, tablet)
• Pages visited, time spent, and navigation paths
• Referring website or search query
• Cookie and tracking data (see Cookies section)

We use the information we collect for the following purposes:

• To process and fulfill orders — including shipping, invoicing, and order confirmation emails
• To communicate with you — responding to inquiries, support requests, and account activity
• To send transactional emails — order confirmations, shipping updates, and return confirmations
• To send marketing communications — only if you have opted in to receive them; you can unsubscribe at any time
• To improve our website — analysing usage data to enhance site performance, navigation, and product offerings
• To prevent fraud — detecting and preventing fraudulent transactions or unauthorized access
• To comply with legal obligations — including tax records, consumer protection laws, and regulatory requirements

We do not sell, rent, or trade your personal information to any third party for their marketing purposes. We share your data only in the following limited circumstances:

• Shipping carriers (e.g. USPS, UPS, FedEx) — to deliver your order
• Payment processors (e.g. Stripe, PayPal) — to securely process your payment
• Email service providers — to send transactional and marketing emails you’ve opted into
• Analytics providers (e.g. Google Analytics) — to understand site traffic in aggregated, anonymized form
• Legal authorities — if required by law, court order, or to protect our rights

All third-party service providers are contractually required to keep your information confidential and use it only for the specific services they provide to us.

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze how our site is used.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Disabling non-essential cookies will not affect your ability to browse the site or place orders.

Depending on your location, you may have certain rights regarding your personal data. We honor these rights for all of our customers:

• Right to access — request a copy of the personal data we hold about you
• Right to correction — request that we correct any inaccurate or incomplete information
• Right to deletion — request that we delete your personal data (subject to legal retention requirements)
• Right to data portability — request your data in a portable, machine-readable format
• Right to object — opt out of marketing communications at any time
• Right to restrict processing — ask us to limit how we use your data in certain circumstances

To exercise any of these rights, email us at support@honeycombbongs.com. We will respond within 30 days.

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it against unauthorized access, loss, or disclosure.

• SSL encryption — all data transmitted between your browser and our site is encrypted via HTTPS
• Secure payment processing — card data is handled by PCI-DSS compliant processors (Stripe/PayPal); we never store full card numbers
• Access controls — only authorized personnel have access to personal data, and only when necessary
• Regular security reviews — we periodically review our data handling practices and update them as needed

While we implement strong safeguards, no method of transmission over the internet is 100% secure. If you suspect any unauthorized access to your account, please contact us immediately.

Our website may contain links to third-party websites, social media platforms, or embedded content (e.g. YouTube videos, Instagram feeds). These third-party sites have their own independent privacy policies, and we have no responsibility or liability for their content or activities.

We encourage you to review the privacy policy of any third-party site you visit through links on our website.

Third-party services currently integrated with our site include:

• Google Analytics — website analytics
• Stripe / PayPal — payment processing
• Mailchimp / Klaviyo — email marketing (if opted in)
• Meta Pixel — advertising and retargeting (optional, cookie-controlled)
• Hostinger — web hosting

HoneycombBongs.com is intended exclusively for adults aged 21 and over (or the legal smoking age in your jurisdiction, whichever is higher). Our products are not intended for minors.

We do not knowingly collect, solicit, or retain personal information from individuals under the age of 21. If we become aware that we have collected personal data from a minor, we will delete it immediately.

If you believe a minor has provided us with personal information, please contact us at support@honeycombbongs.com and we will take prompt action.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will:

• Update the “Last Updated” date at the top of this page
• Post a notice on our website homepage for 30 days
• Send an email notification to registered account holders (for significant changes)

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to us:

• Email: support@honeycombbongs.com
• Website: honeycombbongs.com/contact
• Response time: Within 1–2 business days for general inquiries; within 30 days for data rights requests