Contact Us — HoneycombBongs.com
⬡ Get in Touch

We’re here to help

Questions about an order, a product, or anything else — send us a message and we’ll get back to you within one business day.

✉️
Email us
support@honeycombbongs.com
We reply within 1 business day
⏱️
Support hours
Mon – Fri, 9am – 6pm EST
We reply to weekend messages Monday
📦
Order issues
Include your order number
Speeds up your response significantly
⬡

Message sent!

Thanks for reaching out. Our team will get back to you at your email address within one business day.

⬡ Continue Shopping
Send us a message

Fill in the details below and your message will go straight to our support team at support@honeycombbongs.com.

🔒 Your information is private and never shared with third parties.
📋 Contact Info
✉️
Email
support@honeycombbongs.com
Best way to reach us
⏱️
Response time
Within 1 business day
Mon–Fri, 9am–6pm EST
🌐
📦
Returns policy
30-day returns →
Read our full returns policy
💬 Quick Answers
Where is my order? ▼
Orders ship within 1–2 business days. You’ll receive a tracking number by email as soon as your order leaves our warehouse. Check your spam folder if you haven’t seen it.
My item arrived damaged — what do I do? ▼
Take clear photos of the damage and the packaging, then contact us within 48 hours. We’ll send a free replacement or issue a full refund — your choice.
Can I change or cancel my order? ▼
Orders can be modified or cancelled within 12 hours of being placed. Email us immediately with your order number and we’ll do our best to catch it before it ships.
Do you offer wholesale? ▼
Yes! Select “Wholesale Inquiry” in the contact form above, or visit our wholesale page for more details on pricing and minimum order quantities.
Is my order packaged discreetly? ▼
Every order ships in plain, unmarked packaging with no indication of what’s inside. Your privacy is always protected.
⬡
We respond within
1 business day
Every message goes directly to our team — no bots, no automated replies.